Last Updated: November 24, 2025
T&M AI and IT Solutions Private Limited recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.aivision21.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers.
Please note that by visiting and/or using our website, you agree to this Privacy Policy.
https://www.aivision21.com is a property of T&M AI and IT Solutions Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at 3017, 1 Aerocity, Corporate Park, Jarimari, Safedpool, Village Mohili, Sakinaka, Andheri Kurla Road, Andheri East, Mumbai – 400 072.
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
We might collect your billing name, billing address and payment method when you buy a product or rendering of any services. Credit card/ debit card information will be obtained and processed by our third-party online payment partner.
We may collect demographic information about you, products you like, products you intend to purchase, products you buy, or any other information provided by you during the use of our website.
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you when you register on our website or buy products. We also collect information if you ask us a question through phone or email.
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We might use your information to confirm your purchase or delivery.
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We may use your information to make our website and products better. We may combine information we get from you with information about you which we get from third parties.
We may use information to protect our company, our customers, or our websites.
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We might send you emails or SMS about your account or orders.
Like any other website, https://www.aivision21.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
We share information with vendors who help us manage our online registration process or payment processors or delivery service providers or transactional message processors. Some vendors may be located outside of India.
We will share information to respond to a Court Order or a Notice issued by a judicial or quasi-judicial authority. We may also share it if a Government Authority or Investigation Authority requests for such information.
For example, if part of our business is sold, we may give our customer list as part of that transaction.
In accordance with Information Technology Act, 2000 and its Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name:Paritosh Diya
Address: 3017, 1 Aerocity, Corporate Park, Jarimari, Safedpool, Village Mohili, Sakinaka, Andheri Kurla Road, Andheri East, Mumbai – 400 072
Email: paritosh.diya@aivision21.com